AI-Driven Workflow Designer,
built for IT
Design no-code workflows that trigger and respond to AI Agents, streamlining approvals, onboarding, and more.
Keep IT moving fast. Like it should.
Clunky processes, unclear ownership, and three too many manual steps mean unnecessary delays and confusion. But with SysAid’s no-code AI-powered Workflow Designer, you can make any process—from ticket routing to approvals—run as smoothly and reliably as clockwork.
Why IT teams trust our workflow designer
Build with ease
Design any workflow in minutes—just drag, drop, and connect. No developers or code needed. Create flows across incidents, changes, problems, or service requests, all with built-in visibility and ITIL alignment.
SysAid AI Agents monitor your service desk in real time. When they spot spikes, breaches, or flags, they suggest or trigger the right workflows—so you stay ahead, not reactive.
When a system fails or a ticket pattern emerges, AI Agents step in automatically, launching the exact remediation flows you’ve defined. No bottlenecks. No delays.
Need a new workflow? Just tell SysAid Copilot what you want to create and it will instantly draft you a workflow, complete with smart steps, conditions, and actions.
Drag. Drop. Done. It’s that easy.
Create your workflow effortlessly in a clean, intuitive workspace. Simply add phases, assign owners, and trigger actions — no coding required.
Everything you need to automate workflows
Real-world workflow: employee onboarding
The result? A seamless, automated onboarding flow across departments. Built once. Used everywhere.
Build smarter workflows —
faster, easier, and tailored to your needs