AI-Driven Workflow Designer,
built for IT

Design no-code workflows that trigger and respond to AI Agents, streamlining approvals, onboarding, and more.

Keep IT moving fast. Like it should.  

Clunky processes, unclear ownership, and three too many manual steps mean unnecessary delays and confusion.
But with SysAid’s no-code AI-powered Workflow Designer, you can make any process—from ticket routing to approvals—run as smoothly and reliably as clockwork.

Why IT teams trust our workflow designer

Build with ease

Build with ease
Design any workflow in minutes—just drag, drop, and connect. No developers or code needed. Create flows across incidents, changes, problems, or service requests, all with built-in visibility and ITIL alignment.

Workflows that think

SysAid AI Agents monitor your service desk in real time. When they spot spikes, breaches, or flags, they suggest or trigger the right workflows—so you stay ahead, not reactive.

Self-healing by design

When a system fails or a ticket pattern emerges, AI Agents step in automatically, launching the exact remediation flows you’ve defined. No bottlenecks. No delays.

Get started in no time

Need a new workflow? Just tell SysAid Copilot what you want to create and it will instantly draft you a workflow, complete with smart steps, conditions, and actions.

Drag. Drop. Done. It’s that easy.

Create your workflow effortlessly in a clean, intuitive workspace. Simply add phases, assign owners, and trigger actions — no coding required.

Everything you need to automate workflows

Real-world workflow: employee onboarding

The result? A seamless, automated onboarding flow across departments. Built once. Used everywhere.  

Opt for the best in breed

Build smarter workflows —
faster, easier, and tailored to your needs

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