SysAid’s Commitment
to the General Data
Protection Regulation (GDPR)
Commitment Statement
Last Update: June 25, 2025
At SysAid Technologies Ltd., privacy is a fundamental priority. We are fully committed to protecting personal data and maintaining compliance with the EU General Data Protection Regulation (GDPR) and other applicable global privacy regulations.
As both a data processor (for our Cloud offering) and a provider of tools enabling data controllers (for our On-Premise solution), SysAid ensures that our services are designed and maintained to support compliance with data protection obligations.
While SysAid enables compliance through its platform, our customers remain data controllers and are solely responsible for handling and responding to Data Subject Access Requests (DSARs). We provide supporting documentation and functionality to facilitate this.
For inquiries regarding data privacy or to reach our Data Protection Officer, please contact us at dpo@sysaid.com. You may use an authorized agent to submit a request on your behalf if you provide the authorized agent with written permission signed by you. To protect your privacy, we may take steps to verify your identity before fulfilling your request.
More information is available in our Privacy Policy at:
https://www.sysaid.com/privacy-policy